Shipping policy

Logistics · Last Updated April 2026

Where we ship, how fast, and what we charge. Straightforward, no hidden fees.

We ship Yeti Life shilajit resin across India and internationally from our fulfilment centre in Noida, Uttar Pradesh. Orders are packed within 24 hours and dispatched via insured courier.

Short version: free shipping pan-India on orders above ₹499. 3–7 business days for metro cities, 5–10 days for the rest of India. International shipping available on request.

Where We Ship

India · International on request
  1. Pan-IndiaAll Indian states, UTs, and serviceable pincodes via Delhivery, BlueDart, Ecom Express, DTDC, and India Post.
  2. InternationalAvailable on request for most countries. Email care@theyetilife.com with your delivery address for a shipping + duties quote.

Order Processing

24-hour dispatch · Real-time tracking
  1. Order confirmationImmediate email on successful payment.
  2. PackingOrders packed within 24 hours (Mon–Sat).
  3. DispatchTracking number is shared by email and SMS. Tracking becomes live within 4–6 hours of pickup.

Delivery Timelines

Metro · Tier 2 & 3 · Remote
  1. Metro (Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad)3–5 business days from dispatch.
  2. Tier 2 & 3 cities5–8 business days.
  3. Remote locations (NE, J&K, Lakshadweep, A&N)7–14 business days.
  4. International7–15 business days after customs clearance.

Shipping Charges

Free over ₹499 · Flat ₹99 below
  1. Free shipping pan-IndiaOn all orders above ₹499.
  2. Flat ₹99For orders below ₹499.
  3. Cash on DeliveryAvailable pan-India with an additional handling fee of ₹39.
  4. InternationalCalculated at checkout or quoted by email. Customer is responsible for import duties, taxes, and customs fees.

Tracking Your Order

Email · SMS · Account dashboard

You'll receive a tracking number by email and SMS once your order is dispatched. You can also track orders by logging into your My Account dashboard.

Delays & Undelivered Orders

What we do when things go wrong

If delivery is delayed beyond the timelines above, we open a trace with the courier within 24 hours of your notification. If a parcel is lost in transit, we dispatch a replacement at our cost once the carrier confirms loss (typically 7–10 days).

Shipping Support

How to reach us

Email: care@theyetilife.com
WhatsApp: +91 9307-11-9307 (Mon–Sat, 10 AM – 6 PM IST)

About this policy

Maintained by Yeti Life Pvt Ltd. If you have questions about this policy, email care@theyetilife.com or call +91 9307-11-9307. This policy is reviewed quarterly and updated immediately on material changes.

The Yeti Life

Evidence-First Shilajit. Verified by Eurofins.

Every batch is lab-tested against the same pharmacopoeial standards used in the RCTs we cite. Every certificate is published in full. Zero compromise.

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